I got a letter from GM

No its no Genaral Motors, It is general manager...

We noted your feedback relating to above and viewed this seriously , I have
instructed an immediate investigation be conducted by Lawrence Teh , our
General Manager -- Retail Opeartions on this matter . We assured you prompt
attention and shall revert to you shortly , we apologised for any
inconvenience caused and much appreciate your feedback . Thank you .

H C Chan
Senior General Manager
Sunway Pyramid Sdn Bhd

Cool eh? It look like a standard reply -_- I hope they really do something about it. like giving me a billion Ringgit haha jkjk like cut his salary, no no, not firing him, I have forgiven him and myself. On another reply from Macdonals... This one is abit more realistic... haha

Feedback on McDonald's Sunway Pyramid

Thank you for letting us know about the experience you encountered when you
visited the above McDonald's restaurant. We are very concerned when a
customer informs us of an experience such as yours.

We have noted your feedback and have discussed your experience with the
management. Rest assure that we are taking necessary actions to address
this issue.

Again, thank you again for taking the time to bring this matter to our
attention. We value such feedback because the best way we can improve is
if people who are not satisfied with us tells us so and tells us why.

We hope you will continue visiting us again at McDonald's Sunday Pyramid

Thank you.

Yours sincerely

Jimmy Tan
Operations Consultant

Adios.. Time to sleep.. I will update you of the progress of the parking guys

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